Closing the Gap in Librarian, Faculty Views of Academic Libraries
In this age of outcomes measurement, many academic librarians are focused—and rightly so—on making sure they best serve students. Yet students are not the only population of end users on an academic campus. Faculty, too, are conduits not only to students but to library users in their own right. As well, studies of faculty attitudes such as Ithaka’s often show that, even as faculty increasingly depend on library-brokered online access to expensive databases and electronic journals, the off-site availability of modern resources may leave many faculty members less aware of the crucial role of the library in their and their students’ workflow.
To study how academic libraries are serving their faculty and how they can improve, LJ partnered with Gale, a part of Cengage Learning, to conduct a joint study of how academic librarians feel they’re serving their faculty clientele—and how faculty members feel they’re being served by their libraries. Examined together, these responses pinpoint where academic libraries can focus efforts to take their service to faculty, as well as students, to the next level. Below is a top-line summary of the findings and some targeted suggestions for acting on them. For much more, see the full report, “Bridging the Librarian-Faculty Gap in the Academic Library.”...more
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