來者何人?欲行何事?-芬蘭公共圖書館的讀者行為調查

2017/07/03     來源:IFLA閱讀原文

Who are they and what do they do?

A survey on user behavior in  public libraries in Norway

The libraries need to know the most about their users. With that reason the largest public libraries in Norway (in Oslo, Bergen, Trondheim, Stavanger, Kristiansand and Tromsø) have cooperated with a research institute to conduct a larger survey where the employees spied on the audience by following them throughout the library visit, recording what they were doing, which zones in the library were being searched and how long time they spent on their visit....more

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